How to get a refund for ps4 digital download

A similar rule applies to PlayStation Video titles. You have 14 days to change your mind. If you forget about the movie for more than two weeks or start streaming it, your refund rights will be revoked.

When it comes to pre-ordered digital content, you have two options:. Pre-order purchases made more than 14 days before the release date. Refunds are possible up to 14 days after the purchase. If you choose to pay for PlayStation Plus or Now subscription services, you should know that the two-weeks period for changing your mind still applies. If there is a free trial window, it is included in that timeframe, so be careful.

When it comes to these two subscriptions, the refund you get might not be the full amount you paid initially. The refunds might be reduced to reflect the way you used the subscription service—not just the time, but also downloaded games, using cloud storage, playing online, etc. In the past, you had to fill out refund forms for PlayStation items, but that changed in , and now for all refund requests, you first need to have a chat with their chatbot.

Before you start the process, prepare the information that the chatbot will ask for:. The only way to request your money back is through chat. Many users get lost in support web pages, not sure what to do and where to click. When you finish this short procedure, DoNotPay will send a refund request to your bank and, if applicable, get you a letter with MasterCard and Visa regulations that will support your request. The answer to this question is unclear.

While the support web page for the U. If your request gets approved, PlayStation issues refunds to the original payment method whenever possible. This is because funds are technically added to your wallet and then used for purchases, therefore you cannot have the purchase refunded directly to your card.

Best Black Friday monitor deals What to buy today. Best Black Friday projector deals Deals to shop today. Best Black Friday Kindle deals Deals you can shop today. Best Black Friday Apple deals Cheapest prices today. When refunding a purchase made with one of these payment types, the refund will be sent to your wallet. After purchasing a subscription through PlayStation Store, you have 14 days to request a refund.

However, we may reduce your refund amount based on how much you have used the service. For example, if a player buys a PlayStation Plus Month Membership and requests a refund seven days after the purchase date, the refund amount may be reduced to reflect any use of the subscription, such as playing online, downloading monthly games, using cloud storage etc.

A pre-order refers to any purchase of digital content made from PlayStation Store before the content release date. There are two types of pre-order refund requests, depending on the date the content was pre-ordered.

Pre-order purchases made more than 14 days before the release date For this type of pre-order purchase, you can request a refund at any time up until the release date of the content. Please note, if you have not started to download the main product and your pre-order included extra content that is made available before the main product release, you will no longer be able to access this extra content if you cancel your pre-order.

Refund Assistant Request a refund for content purchased on your account. Request refund.